Emergency Numbers

  • 911
  • HealthCare
  • Other Emergency Information


What is 9-1-1?

Nine-one-one is the number to call to get help in a police, fire or medical emergency. A 9-1-1 call is transmitted over dedicated phone lines to the emergency agency (police, fire, sheriff) assigned to the city or area you are calling from. Trained dispatchers then send emergency help as needed.

What does 9-1-1 do?

A nine-one-one call will automatically dispatch you to a trained professional who will answer your call, ask you to describe your emergency situation and route the necessary emergency personnel to your location to assist you.

When should I call 9-1-1?

9-1-1 is for people emergencies only

It should NEVER be use as a joke or prank

When there is a REAL need for one of the following:

  • There is a crime and you need the POLICE
  • There is a fire and you need FIREFIGHTERS
  • Someone is seriously injured or unconscious and you need an AMBULANCE & EMERGENCY MEDICAL RESPONSE

How do I dial 9-1-1?

Stay calm

Make sure your know the exact location and address of the emergency

Pick up the receiver or turn on the phone and wait for the DIAL TONE

Dial or press “9”, then”1” and then “1” again.

Wait for the ring and the 9-1-1 Dispatcher will answer

What do I say?

Stay calm, speak clearly and be prepared to give as much information as possible regarding the emergency when the Dispatcher asks you.

Listen carefully to the Dispatchers questions and answer each question carefully.

Remember the Dispatcher cannot see your hand or head gestures, signs or motions. So verbally answer all questions.

The Dispatcher can only hear you, so answer all questions verbally.

Do not hang up until the Dispatcher tells you it is OK to do so.

Follow the instructions of the Dispatcher.

Health Care

  • Thirty general hospitals
  • World-renowned Cincinnati Children’s Medical Center
  • University of Cincinnati Medical Center
  • ShrinersHospitalfor Children
  • Approximately 5,700 physicians and 1,200 dentists practice throughout Cincinnati/Northern Kentucky

Other Emergency Information

Poison Control for Northern Kentucky:
Ft. Thomas Northern Kentucky Poison Information Center
St. Luke Hospital
85 North Grand Avenue
Ft. Thomas, KY 41075
(513) 872-5111

Poison Control for Cincinnati:
South West Ohio Regional Poison Control System
and Cincinnati Drug and Poison Information Center* University of Cincinnati College of Medicine
231 Bethesda Avenue ML #144
Cincinnati, OH 45267-0144
(800) 872-5111 (Southwest OH only) (513) 558-5111

Flood Emergency

  • Be alert to river and flash flood watches and warnings issued by the National Weather Service and announced on NOAA weather radio and local radio and television.
  • Do not walk or drive through moving water
  • Move to higher ground or upper floors in buildings.
  • If you live in a low-lying area or near a creek, pay close attention to water levels during heavy rain events, develop flood preparedness plans and purchase flood insurance from your local insurance agency or the National Flood Insurance Program (NFIP). For NFIP information call 1-800-427-4661

Winter Storm Emergency

Heavy snowfall, ice and extreme cold can immobilize an entire region. Even areas that normally experience mild winters can be hit with a major winter storm or extreme cold. Prepare for possible isolation in your home and possible power outages.

What To Do Before The Winter Season:

  • Know winter terminology used by weather forecasters and monitor the National Weather Service’s NOAA weather radio system and local radio and television for current weather information and forecasts.
  • Keep and check your “Emergency Supply Kit” – making sure everything needed is there, and keep it close at hand.
  • Keep your car “winterized” and carry a “Winter Car Kit” in your car’s trunk that includes blankets, extra sets of dry clothing, a shovel, sand, tire chains, jumper cables, a first aid kit, a flashlight with extra batteries and a brightly colored cloth to tie to the antenna.